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From749US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

650 Tokiwa, Akaigawa, Japan, 046-0593
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Guest Room
Max:
2 persons
240 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
240 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Deluxe Twin Room
Max:
2 persons
240 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Akaigawa400 ft
Airports
Sapporo Okadama (OKD) 36.3 mi
New Chitose (CTS) 65.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking lot
  • Elevator

Sports & Fitness

  • Exercise gym

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Telephone
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Location

650 Tokiwa, Akaigawa, Japan, 046-0593
Map view
650 Tokiwa, Akaigawa, Japan, 046-0593
Nearby
Kiroro Ski Resort
700 ft
Ski Area
Kiroro Snow World
1000 ft
Restaurants
Buffet Rivierouge
1000 ft
650 Tokiwa Sheraton Hokkaido Kiroro Resort 1F
Hopi Hills Farm Country Pizza
1000 ft
128-1 Tokiwa Kiroro Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.
76%
loved the resort and would return for another relaxing stay
7.6/10
Very good
Rooms
8.0
Location
8.4
Service
8.0
Dining
6.8
Guest reviews
7.6/10
based on 5 reviews
8.4
8.4/10 based on 182 reviews
Frank
United States of America, March  2025
7.8/10

The resort offers stunning scenery and convenient access to ski slopes, making it ideal for winter sports enthusiasts. The buffet dining experience was delightful with a great variety of food, though after skiing hours, options for entertainment or dining were quite limited. While the hotel's service was commendable, the lack of activities at night was a downside for me.

Rooms
7.0
The rooms are standard four-star accommodations, decent in size and equipped with essentials like a water boiler and toiletries, but nothing overly luxurious.
Service
8.0
The hotel service was satisfactory, with attentive staff who met my needs during the stay.
Location
9.0
The location is fantastic for skiing, being just a short drive to the slopes. It's especially great for accessing the mountain center quickly.
Dining
9.0
The buffet breakfast and dinner were tasty with an extensive variety, making for a pleasant dining experience.
Facilities
6.0
The facilities themselves include a couple of restaurants but sadly lack entertainment or nightlife options after skiing hours.
Harry
United States of America, March  2025
5.4/10

During our family trip, I chose this hotel due to my Marriott Platinum status, but I found the benefits to be quite limited here. The rooms were nice for a couple's getaway, but not really family-friendly, and I had issues at the bar when trying to order drinks for my kids. Overall, while the rooms may be okay for couples, I wouldn't recommend this property for families looking for an accommodating experience.

Rooms
7.0
The rooms were nice but not particularly family-oriented.
Service
5.0
Service was lacking, especially when I asked for late checkout and was denied.
Location
6.0
The location feels more suited for couples looking for a getaway rather than a family retreat.
Dining
5.0
The bar experience was frustrating, as they wouldn't serve drinks for my children, which was disappointing.
Facilities
5.0
The hotel lacked family-friendly facilities and had no club lounge available.
Francis
United States of America, March  2025
7.6/10

The Sheraton Kiroro Resort is a solid choice with great service and location, perfect for skiing. However, make sure to double-check your ski lesson times, as I faced a significant cut in lesson duration due to scheduled fireworks. The room sizes are impressive and the on-site dining is decent, but nighttime food options are quite limited around the resort.

Rooms
9.0
The rooms are spacious and clean, offering lovely views of the mountains.
Service
8.0
Service was generally good, with the ski instructor being particularly knowledgeable and friendly.
Location
7.0
The hotel's location is convenient to the ski fields but can be isolated after dark with few dining options nearby.
Dining
6.0
Dining options are decent, with a good buffet breakfast, though quality cheap food is nearly impossible to find at night.
Facilities
8.0
The amenities like the pool and onsen were great and added to the overall experience.
Jeffrey
United States of America, October  2024
8.6/10

I had a fantastic family ski trip at this hotel, where the snow conditions were just perfect and the resort is conveniently located right in front of the ski slopes. While the hotel staff provided excellent service, especially in the bar area, I was a little disappointed with the limited benefits for Marriott Platinum members, such as room upgrades and late checkout availability. Overall, it was a great experience for skiing, but families might find more suitable options elsewhere.

Rooms
8.0
The room was comfortable and met our needs well for the stay.
Service
9.0
The service was top-notch, especially from staff like Ms. Akina Akashi, who really impressed me despite being a trainee.
Location
10.0
Being right in front of the ski slope made access super easy for a family on a skiing holiday.
Dining
7.0
Dinner at Hokki restaurant was delicious, but the billing mistake was a slight inconvenience.
Facilities
9.0
The facilities have improved significantly over the years, particularly in terms of comfort and accessibility.
Glenn
United States of America, October  2024
9.2/10

I had an incredible time at the hotel, which offered exceptional skiing with great slopes and breathtaking views. The rooms were simple but clean and the breakfast was enjoyable. The dining options were slightly limited but the atmosphere was cozy. The location was fantastic, right at the base of the slopes, making it easy to hit the mountains. However, the restaurant billing could use some improvement.

Rooms
9.0
The rooms were clean and spacious, with lovely views of the slopes. The upgrade to my suite made my family feel right at home.
Service
10.0
The staff provided top-notch service, and the greeting from the front desk made us feel welcome immediately.
Location
10.0
The hotel is perfectly located right in front of the ski slope, offering convenient access to the lifts and resort center.
Dining
8.0
Dinner at the restaurant was very tasty, but there was a small billing mistake.
Facilities
9.0
The hotel had excellent facilities, including a lobby bar with live music, which made for a cozy atmosphere.
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Rooms and Guests2 Guests, 1 Room