Sheraton Hokkaido Kiroro Resort, Akaigawa ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

650 Tokiwa, Akaigawa, Japan, 046-0593

Sheraton Hokkaido Kiroro Resort offers ski-in, ski-out access and 23 trails for skiing and snowboarding, set in the unspoiled Hokkaido Golden Triangle. This 4-star hotel features 140 air-conditioned rooms, indoor pools, and various dining options prepared with local ingredients.

Rooms & Dining

Each of the 140 air-conditioned rooms at Sheraton Hokkaido Kiroro Resort is equipped with a refrigerator and flat-screen TV. Guests can start their day with stunning mountain views and an international breakfast at Rivierouge, which offers buffet dining options.

Leisure & Activities

The resort features ski-in, ski-out facilities, along with a children's snow park, rental shop, and an onsen with both indoor and outdoor pools for après-ski relaxation. Guests can also enjoy activities like snowmobiling, trekking, and mountain biking during the year.

Business & Services

Event facilities at Sheraton Hokkaido Kiroro Resort include conference space suitable for meetings. The hotel also offers a 24-hour front desk, complimentary newspapers, and multilingual staff for guest assistance.

Location & Transportation

The hotel's location provides easy access to attractions like Mount Tengu and Kokusai Ski Resort, as well as local dining options such as HOKKI Robata Grill & Sushi, just a short distance away. The nearest bus stop is a 3-minute walk from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Guest room 1 King

Max:

2 persons

240 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Standard Twin Guest room 2 Twin or Single Beds

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Deluxe Twin Room

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Akaigawa400 ft

Airports

Sapporo Okadama (OKD) 36.3 mi

New Chitose (CTS) 65.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“I dined at Hokki restaurant for dinner and was thoroughly impressed. The course menu and kids menu were both super tasty. Despite a minor error with the bill, the warmth and kindness of the waitress left a lasting impression, making my dining experience nice.” view full review

Great Ski Resort

“The skiing at Kiroro is absolutely fantastic! The slopes are wonderfully wide and well-maintained, catering to both beginners and more experienced skiers like me. Access to powder and challenging runs made every day on the mountain an adventure. I loved being able to ski right out from the hotel.” view full review

Comfortable Accommodations

“I enjoyed a luxurious king-size bed suite that faced the slopes, creating a perfect setting for relaxation after a long day of skiing. The room was spacious and provided a cozy atmosphere for my family to unwind together.” view full review

Live Music Vibes

“The lobby bar featured live music that created a good ambiance during my stay. Sitting by the fireplace with a drink felt like a warm embrace after an exciting day on the slopes. It was a perfect way to wind down while enjoying great entertainment.” view full review

General

Free Wi-Fi
Car park
Lift

Sports & Fitness

Exercise gym

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone

Location

650 Tokiwa, Akaigawa, Japan, 046-0593

Map view

650 Tokiwa, Akaigawa, Japan, 046-0593

City landmarks

Asaridake

2.9 mi

478-1 Ochiai

Yamanaka Dairy Farm

3.7 mi

Nearby

Kiroro Ski Resort

700 ft

Ski Area

Kiroro Snow World

1000 ft

Restaurants

Buffet Rivierouge

1000 ft

650 Tokiwa Sheraton Hokkaido Kiroro Resort 1F

Hopi Hills Farm Country Pizza

1000 ft

128-1 Tokiwa Kiroro Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

7.6/10

Very good

Rooms

8.0

Location

8.4

Service

8.0

Dining

6.8

Frank

United States, March 2025

7.8/10

The resort offers stunning scenery and convenient access to ski slopes, making it ideal for winter sports enthusiasts. The buffet dining experience was delightful with a great variety of food, though after skiing hours, options for entertainment or dining were quite limited. While the hotel's service was commendable, the lack of activities at night was a downside for me.

Rooms

7.0

The rooms are standard four-star accommodations, decent in size and equipped with essentials like a water boiler and toiletries, but nothing overly luxurious.

Service

8.0

The hotel service was satisfactory, with attentive staff who met my needs during the stay.

Location

9.0

The location is fantastic for skiing, being just a short drive to the slopes. It's especially great for accessing the mountain center quickly.

Dining

9.0

The buffet breakfast and dinner were tasty with an extensive variety, making for a pleasant dining experience.

Facilities

6.0

The facilities themselves include a couple of restaurants but sadly lack entertainment or nightlife options after skiing hours.

Harry

United States, March 2025

5.4/10

During our family trip, I chose this hotel due to my Marriott Platinum status, but I found the benefits to be quite limited here. The rooms were nice for a couple's getaway, but not really family-friendly, and I had issues at the bar when trying to order drinks for my kids. Overall, while the rooms may be okay for couples, I wouldn't recommend this property for families looking for an accommodating experience.

Rooms

7.0

The rooms were nice but not particularly family-oriented.

Service

5.0

Service was lacking, especially when I asked for late checkout and was denied.

Location

6.0

The location feels more suited for couples looking for a getaway rather than a family retreat.

Dining

5.0

The bar experience was frustrating, as they wouldn't serve drinks for my children, which was disappointing.

Facilities

5.0

The hotel lacked family-friendly facilities and had no club lounge available.

Francis

United States, March 2025

7.6/10

The Sheraton Kiroro Resort is a solid choice with great service and location, perfect for skiing. However, make sure to double-check your ski lesson times, as I faced a significant cut in lesson duration due to scheduled fireworks. The room sizes are impressive and the on-site dining is decent, but nighttime food options are quite limited around the resort.

Rooms

9.0

The rooms are spacious and clean, offering lovely views of the mountains.

Service

8.0

Service was generally good, with the ski instructor being particularly knowledgeable and friendly.

Location

7.0

The hotel's location is convenient to the ski fields but can be isolated after dark with few dining options nearby.

Dining

6.0

Dining options are decent, with a good buffet breakfast, though quality cheap food is nearly impossible to find at night.

Facilities

8.0

The amenities like the pool and onsen were great and added to the overall experience.

Jeffrey

United States, October 2024

8.6/10

I had a fantastic family ski trip at this hotel, where the snow conditions were just perfect and the resort is conveniently located right in front of the ski slopes. While the hotel staff provided excellent service, especially in the bar area, I was a little disappointed with the limited benefits for Marriott Platinum members, such as room upgrades and late checkout availability. Overall, it was a great experience for skiing, but families might find more suitable options elsewhere.

Rooms

8.0

The room was comfortable and met our needs well for the stay.

Service

9.0

The service was top-notch, especially from staff like Ms. Akina Akashi, who really impressed me despite being a trainee.

Location

10.0

Being right in front of the ski slope made access super easy for a family on a skiing holiday.

Dining

7.0

Dinner at Hokki restaurant was delicious, but the billing mistake was a slight inconvenience.

Facilities

9.0

The facilities have improved significantly over the years, particularly in terms of comfort and accessibility.

Glenn

United States, October 2024

9.2/10

I had an incredible time at the hotel, which offered exceptional skiing with great slopes and breathtaking views. The rooms were simple but clean and the breakfast was enjoyable. The dining options were slightly limited but the atmosphere was cozy. The location was fantastic, right at the base of the slopes, making it easy to hit the mountains. However, the restaurant billing could use some improvement.

Rooms

9.0

The rooms were clean and spacious, with lovely views of the slopes. The upgrade to my suite made my family feel right at home.

Service

10.0

The staff provided top-notch service, and the greeting from the front desk made us feel welcome immediately.

Location

10.0

The hotel is perfectly located right in front of the ski slope, offering convenient access to the lifts and resort center.

Dining

8.0

Dinner at the restaurant was very tasty, but there was a small billing mistake.